Privacy Policy

Introduction

Imperium Chauffeurs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury chauffeur and car rental services in Dubai, UAE. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, billing address, and payment information when you book our services.
• Travel Information: Pickup and drop-off locations, travel dates, flight details, and special requests.
• Device Information: IP address, browser type, operating system, and device identifiers when you visit our website.
• Communication Data: Records of correspondence if you contact us via email, phone, or WhatsApp.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your bookings and reservations
• Communicate with you regarding your bookings and inquiries
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For booking records, we typically retain data for up to 7 years in accordance with UAE commercial law requirements.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and communication platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: